Stop thinking your marketing strategy by channels. As Peter Shankman, Founder of Help a Reporter Out (HARO) explained at Biz Tech Day New York, within two years we will all be using one screen to consume all kinds of content.  It’s [...]

Running a business is not easy…You need to market, sell, deliver, provide customer service and whole bunch of other things while keeping your cost low. In the beginning stages of your business set up, survival is key! I’ve got a bunch [...]

  (Credits:Carrie Taylor) “Your call is very important to us. We appreciate your patience. The average hold time right now is sixteen minutes. Give me a fucking break!” Excerpt from book “Rework” by Jason Fried & David Heinemeier Hansson Getting back to your customers [...]